New Fiscal Year Services from Business U

With the new fiscal year upon us, Business U has developed the following new services, tools and resources to support workforce, education and economic development organizations in their quest to excel at business engagement. Contact us for more information to elevate your business engagement practice.

Business Engagement Benchmarks Webinar:

How does your organization’s business engagement practice compare to the preliminary findings found in Business U’s National Study: Current Business Engagement Practices under WIOA? Let the experts at Business U walk you, your board and leadership team through the salient points of this important national study that details the challenges workforce development professionals and their system partners experience delivering both transactional and transformational relationship building approaches in their various markets. Contact us to schedule a complimentary consultation.

Measuring Business Engagement CRM:

Business U has expanded its signature CRM platform, B2B Engage® to create customized reports that align with business engagement metrics currently being piloted by workforce organizations under WIOA. Business U approaches the integration of CRM technology from the perspective that establishing a solid business engagement plan and standardized processes and protocols is paramount to success. In 2016, organizations trained in our Business Engagement Boot Camp® that use B2B Engage® increased their employer reach by 5 times their baseline. Click here for more information.

On-Demand Business Engagement Webinars:

Now in its second cohort, this four-part webinar series is an efficient way to upskill business engagement efforts resulting in increased market penetration and repeat business customers--demand side metrics. The series includes a comprehensive toolkit and four, one-hour live webinars that culminate in a coaching session to implement the learning outcomes from each webinar. Whether participants are just starting to work with employers, or are seasoned practitioners with an expanded reach to business and industry, this series strategically elevates the practice of business engagement. The last cohort in 2017 starts 9/13/17. Click here for more information.

Business Engagement Apprenticeship Training:

Business U was awarded a contract to deliver business engagement training for the State of California, Department of Industrial Relations, Division of Apprenticeship Standards (DIR-DAS) to support the increase in apprenticeships across California linked to high growth sectors and as such developed a dynamic one-day professional development event with such topics as Industry Engagement Approaches; Expanded Service Portfolio; Braided Funding Sources; Needs Assessment; Strategic Engagement of Businesses in Apprenticeship; Engagement Strategies; and Apprenticeship Outcomes. Contact us to discuss how to bring Business U to your state or region to support the organization and development of business-facing staff to more effectively coordinate their outreach efforts and maximize apprenticeship opportunities.

Transformational Leaders & Management Training:

This capacity building learning event is designed for workforce professionals who hold a leadership or supervisory position within their organization, and who are charged with regional coordination and/or internal team management of business services staff and their working relationships with their respective career coaches and external partners in community colleges and economic development. The business services leader will be facilitated through a structured process that results in a cultural shift to build transformational relationships with businesses, partners and their respective teams. Click here to learn more.

Accredited Business Engagement Practitioner Certification:

If third-party validated providers are required to train WIOA customers, shouldn’t WIOA-funded organizations require it for themselves? Credentials matter in the world of professional development. The Business Engagement Practitioner Certification course culminates with an interactive capstone project to provide student-practitioners with the opportunity to demonstrate that they have achieved the Certification’s outcomes and the necessary skills to attract business and industry as a partner (in sector strategies, career pathways, and work-based learning), as a customer (with government-funded services), and as a funder (to invest and leverage). Click here to learn more.

Mystery Shopping Program:

Customer-focused service delivery is a key component of the Workforce Innovation and Opportunity Act (WIOA) to ensure that the workforce system designs innovative products and services that are truly responsive to customer needs. Mystery shopping is a highly effective tool that captures data from client experiences to inform current cultural and operational processes to improve service levels for job seekers and employers. Shops use simple and “real life” scenarios that align with defined scripts for shoppers to follow; coupled with professional training to conduct the “shop” successfully, and a standardized rubric to capture data accurately. The baseline evaluation is then used to design a customized and accredited Customer Service Boot Camp that addresses the key issues uncovered from the mystery shopping analysis. Click here to learn more.

Business Engagement Boot Camp®:

And of course, our signature event, Business Engagement Boot Camp® is fast booking-up across the nation. Click here to learn more.

 

Comments

[Hawi Moore]

Thanks for posting this it is very informative